We want you to LOVE our service. We are committed to take some stress out of moving. We offer a "No Questions Asked" refund policy within 30 days of your order.
- If you cancel your order within 24 hours of placing your order, your transaction will actually get voided; the full amount will thus be refunded.
- If you cancel your order after 24 hours but within 30 days, we will refund all amounts excluding $5 to cover very real costs associated with the processing of your order. We process orders in real time which means your address changes will have been processed within 24 hours. We use real people to process all address changes and we pay all our employees a living wage! We will always pay everyone in AddressWizard a living wage! We ask that you kindly respect this fact and the costs we will have incurred as a result of your cancellation!
- Please note, we cannot process any refunds after the 30-day period from your order placement, sorry!
If you desire a refund, send an email to support@Addresswizard.online. Please include your name and transaction ID - which you can find in your original confirmation email - as well as the words "Refund Request" in the email.
WE CANNOT HONOR OR PROCESS ANY REFUND REQUESTS RECEIVED AFTER 30 DAYS SUBSEQUENT TO THE COMPLETION OF YOUR ORDER.